Data Requests
Deletion, access, and privacy choices
Data practices vary by game. Trumble uses a persistent random installation identifier to link gameplay records, leaderboard profiles, purchase events and cloud saves. These records are pseudonymous, not anonymous. You can remove both the local and server-side parts:
1. Delete data stored on your device
- Web games (for example twrdfns.kalibrio.com): clear your browser's site data for the game's address. This removes all progress, settings, and the random identifier.
- iPhone apps (when available): deleting the app removes all locally stored data.
2. Delete gameplay data from our servers
Email support@kalibrio.com with the subject "Data deletion request" and tell us:
- which game the request concerns, and
- roughly when and on what device or browser you played.
We will delete the associated gameplay records and confirm by reply within 30 days — usually much sooner. We may ask privately for an installation identifier or recovery information to locate the correct records. Do not post recovery codes publicly. Deleting local data alone does not delete server records.
Access and other requests
If you would like a copy of data we hold, or have any other privacy question — including rights under the Hong Kong Personal Data (Privacy) Ordinance or the GDPR — email hello@kalibrio.com.